If you’ve ever thought twice about filling out a health questionnaire that your massage or bodywork practitioner has asked you to complete, you are not alone. It is within the scope of a Practitioner to ask questions about your health in order to provide you with the best service possible – safeguarding your state of health, knowing and practicing the contraindications for you and the bodywork you are receiving, and preventing any complications in providing that service. With rising fraud crimes and use of electronic filing systems, it is a valid concern of the Client and Practitioner that information can be misplaced, mishandled, and miscommunicated.
In 2003, the healthcare industry adopted a government standard for getting and keeping your personal health information for purposes of practicing medicine and filing insurance claims. It is named HIPAA: the Health Insurance Portability and Accountability Act. HIPAA has three major purposes:
- To protect and enhance the rights of consumers by providing them access to their health information and controlling the inappropriate use of that information;
- To improve the quality of healthcare in the United States by restoring trust in the healthcare system among consumers, healthcare professionals and the multitude of organizations and individuals committed to the delivery of care; and
- To improve the efficiency and effectiveness of healthcare delivery by creating a national framework for health privacy protection that builds on efforts by states, health systems, individual organizations and individuals.
Bodyworkers and Clients alike will be satisfied to know that the HIPAA law in place today protects the Protected Health Information (PHI) of the Client in every aspect of the healthcare information-gathering process when insurance claims are filed with companies such as BlueCross and BlueShield.
At this time, compliance is not mandatory for Bodyworkers in the industry of Alternative Healthcare (unless the information is used in an insurance claim situation), but many Information Technology systems are developing in order to accommodate the eventual governmental requirement. If you didn’t know already, currently it is industry-standard to get a written release form from the Client in order for the Practitioner to give or receive health record information from the Client’s doctor.
Look in the near future for your practitioner to have HIPAA information and compliant forms with his or her intake form to assure you that your information is handled with the level of concern and confidentiality it deserves.